Suit Supply
Web Design Posted 18 days ago

UX RESEARCHER (FREELANCE)

TypeProject
Career levelIntermediate
LocationAmsterdam, Netherlands
Entry dateDecember, 2021
Project durationNot specified
Required skills
  • UX
  • UX Research
  • Analytics
  • UI/UX Design
  • Team Work
  • E-Commerce
  • Communication
  • Data Management
Description

As a UX researcher you will be providing key insights about our customers using our webstore and applications. You will enable our content and development teams to deliver the best user experience. Setup user tests, do market research, analyze the online behavior of users using tools like Fullstory and conducting customer feedback. We have many different product journeys for the variant personas, and you will be at the forefront of listening to our users' needs and provide insights to improve our UX.

This position is based in our E-commerce department at our headquarters in Amsterdam, the Netherlands. We have an international environment where our standard language is English.



Your typical day includes: 

  • Be the voice of our customers to our internal stakeholders
  • Work with cross-functional teams like Analytics, CRO and UI/UX design
  • Bring insights with customer, market, and competitor research
  • Help development teams with turning customer insights in action points
  • Use tools to gather insights like Fullstory, Intercom Chat, and Google analytics
  • Set up assumptions and hypotheses for A/B tests
  • Setup usability tests for our webstore features or journeys



This job might be for you if you have: 

  • At least 5 years of experience with UX research in E-commerce
  • Experience with A/B testing, user testing and usability testing 
  • Big fan of using data and tools to analyze user behavior
  • Experience with retail, clothing brand and size selection is a big plus
  • Strong communication skills to work with different cross-functional teams